Support Services
Managed Services and Support
At AV Planners, we design our managed services to keep your audiovisual systems performing at their best throughout their entire lifespan.Our comprehensive support packages include preventative maintenance, system upgrades, user training, remote support, and onsite troubleshooting, ensuring your technology stays reliable and efficient.
We also offer customizable Service-Level Agreements (SLAs), providing:
Onsite AV support
when you need hands-on assistance
Remote support
for fast diagnostics and problem-solving
Quarterly preventative maintenance
to minimize downtime
Priority response times
for urgent service needs
Flexible service plans
tailored to your environment and growth goals
AUDIO SOLUTIONS
Audio Installations
In today’s hybrid work environments, clear and reliable audio is critical for collaboration, communication, and productivity. At AV Planners, we design and deliver advanced audio solutions that ensure sound clarity, reinforcement, and acoustic privacy — no matter the size or layout of your space.
Our expert AV engineers use premium audio equipment, smart acoustic design, and cutting-edge sound reinforcement techniques to overcome a wide range of audio challenges. From executive boardrooms to open hybrid workspaces, we create environments where every word is heard — crisp, clear, and without distraction.
Our Audio Solutions Include:
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High-Performance Microphone Systems: Wireless, boundary, ceiling, and tabletop microphones for flexible meeting setups.
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Acoustic Treatment and Sound Masking: Reduce noise pollution and enhance speech intelligibility across open offices and private spaces.
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Professional-Grade Speakers and Amplifiers: Engineered for consistent, high-quality sound distribution throughout any environment.
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Audio Conferencing and Integration: Seamless integration with platforms like Zoom, Microsoft Teams, and Webex for flawless virtual meetings.
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Custom Audio Design and Engineering: Tailored solutions built around your room’s specific dimensions, acoustics, and communication needs.
Clear communication isn't a luxury — it’s a necessity. Let AV Planners help you future-proof your audio infrastructure with scalable, intuitive, and high-impact solutions.
Ready to elevate your audio experience?
Benefits of AV Support
Remote monitoring services
Remote monitoring services enable instant access to your AV system to troubleshoot issues and reduce system downtime.
Customer Training
Training is essential to getting the most out of an AV system. AV Planners’ CTS and manufacturer-certified professionals provide customer training and audio visual support in Los Angeles for any AV system.
Extended Life of AV System
Service Level Agreements (SLAs) and maintenance programs are designed to maintain and extend the life span of an AV system.
Ready to elevate your support services?
Learn More about AV Planners Service Support
Contact AV PlannersWhat We Provide
- Maintenance Contract
- Client Care Services
- Audio Visual Support Services
- Annual Maintenance Option
Maintenance Contract
Maintenance Contract
All equipment is thereafter under warranty by the manufacturer’s terms and conditions.
During the three month period AV Planners will dispatch a technician to diagnose any technical issues and repair problems.
System Testing & Calibration
Proper and regular maintenance of your audio, video systems is critical. Let AV Planners help you take action to avoid potential systems mishaps.
AV Planners installation includes a 90 day warranty on labor for all equipment installed. All equipment is under warranty by the manufacturer’s terms and conditions.
During the 90 day warranty period AV Planners will dispatch a technician to diagnose any technical issues and repair problems within 72 hours.
Maintenance Contract Includes
- Uninstalling AVP Installed Equipment
- Returning Equipment to Manufacturer
- Reinstalling Repaired Equipment
System Testing & Collaboration
- Quarterly Preventive Maintenance of system
- Cleaning of all equipment filters
- Checking bulb life on projector(s)
- Calibration of interactive board(s)
- Software/Firmware Updates (optional)
Client Care Services
WHAT AV PLANNERS OFFERS:
- Uninstalling AVP Installed Equipment
- Returning Equipment to Manufacturer
- Reinstalling Repaired Equipment
- System Testing & Calibration
Our annual support package also includes preventive maintenance twice a year, scheduled midway and during the final month.
Services may include the following:
- Cleaning of all Equipment Filters
- Checking Bulb Life on Projector(s)
- Calibration of Interactive Board(s)
- Software / Firmware Updates
- A Complete Test of System Functionality
Audio Visual Support Services
- Remote Monitoring – Instant access to your audio visual system through AV planners portal.
- Certified Technicians – AV planners will send a technician on site within 48 hours to diagnose your AV system.
- Maintenance & Support Agreements
Annual Maintenance Option
Annual Maintenance Option
Proper and regular maintenance of your audio, video systems is critical. Let AV Planners help you take action to avoid potential systems mishaps.
AV Planners installation includes a twelve (12) month warranty on labor for all equipment installed. All equipment is under warranty by the manufacturer’s terms and conditions.
During the twelve (12) month period AV Planners will dispatch a technician to diagnose any technical issues and repair problems within 72 hours. Services may include the following:
Warranty Limitations & Exclusions
This Limited warranty does not extend to any Product that has been damaged due to accident, unauthorized modifications, tampering, abuse, misuse, alterations, unusual physical or electrical stress, or to any Product that has been serviced by other than AV Planners or its authorized agents or which has been used in any manner other than from ordinary use in the application for which it was intended.
The Agreement can be renewed after the first year for a 12-month period.
WHAT AV PLANNERS OFFERS:
- Uninstalling AVP Installed Equipment
- Returning Equipment to Manufacturer
- Reinstalling Repaired Equipment
- System Testing & Calibration
Our annual support package also includes preventive maintenance twice a year, scheduled midway and during the final month.
Services may include the following:
- Cleaning of all Equipment Filters
- Checking Bulb Life on Projector(s)
- Calibration of Interactive Board(s)
- Software / Firmware Updates
- A Complete Test of System Functionality
Look at our other services
Audio Solutions
In today’s hybrid work environments, clear and reliable audio is critical for collaboration, communication, and productivity.
Learn MoreVisuals & Video Conferencing
Speech intelligibility, sound reinforcement and acoustic privacy critical components of a seamless audio system for connectivity...
Learn MoreRoom Automation
Our room automation systems are designed to simplify your daily operations, making it effortless to control various elements within...
Learn MoreStructured Cabling
Our team of installers specializes in setting up low-voltage cabling tailored to your needs.
Learn MoreEngineering & Implementation
From the initial stages of discovery to the final proposal, procurement, and installation, AV Planners is your..
Learn MoreAV Network
Our sophisticated network systems allow for real-time monitoring, enabling you to track and address any issues..
Learn MoreGet In Touch
Get Closer To Your
Goal Now
Schedule a consultation for cost and timeframe details.
Call Us Now
+416-638-6112
Our Location
183 North Martel Ave
Suite 230
Los Angeles, CA 90036
info@avplanners.com



















