AV News

Annual Support Package: Extended Warranty and Maintenance Options

Written by Craig Heiman | Aug 20, 2018 7:38:46 AM

Proper and regular maintenance of your audio, video systems is critical. Let AV Planners help you take action to avoid potential systems mishaps.

With AV Planners extended warranty plan, we include a twelve (12) month warranty on labor for all equipment installed. All equipment is under warranty by the manufacturer's terms and conditions.During the twelve (12) month period AV Planners will dispatch a technician to diagnose any technical issues and repair problems within 72 hours. Services may include the following:

  • Uninstalling AVP installed equipment
  • Returning equipment to manufacturer
  • Reinstalling repaired equipment
  • System testing and calibration

Our annual support package also includes preventive maintenance twice a year, scheduled midway and during the final month. Services may include the following:

  • Cleaning of all equipment filters
  • Checking bulb life on projector(s)
  • Calibration of interactive board(s)
  • Software/Firmware Updates
  • Complete test of system functionality

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Let us help you with it all

We get it! All the moving parts of a proper audio-visual experience may seem a bit scary. We are there to help you with any questions you may have.

To find out more about our annual support package, give us a call at 213-493-6473 or if email is your thing, drop us a line at info@avplanners.com[contact-form-7 id="5796"]